Enjoy shopping online for family recreation and exercise equipment. Our premium-branded products are perfect gifts for your family and friends. We warmly welcome new and old customers to shop at FREE CROXX. 

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Legal terms

FREE CROXX Website Terms of Use

The FREE CROXX Website provides the content and services available on the site to you subject to the following terms and conditions, our Privacy Policy, and other terms and conditions and policies which you may find throughout our website in connection with certain functionalities, features, or promotions, all of which are deemed a part of and included within these terms and conditions (collectively, "Terms and Conditions"). Please read these Terms of Service carefully. By accessing or using any areas of our website, you accept and agree to all of the terms and conditions herein and agree to be bound by these Terms and Conditions.

 

1. Privacy

Please review our Privacy Policy so that you may understand our privacy practices.

 

2. Purchase Related Policies and Procedures

Orders for products on the website are operated and fulfilled through third-party providers. All inquiries regarding products and orders should be directed to the third-party provider in accordance with their relevant policies and procedures.

 

3. Accuracy of Information

We attempt to be as accurate as possible in describing our products on this site. However, we do not warrant that product descriptions, colors, or other content on this site are accurate, complete, reliable, current, or error-free. If a product sold on this site is different from its description on the site, the only remedy available to you is to return the unused product in accordance with the procedures in Section 2.

 

4. Intellectual Property Rights

All information and content available on the website and its "look and feel", including but not limited to trademarks, logos, service marks, text, graphics, logos, button icons, images, audio clips, data compilations and software, and the compilation and organization thereof (collectively, the "Content") is the property of FREE CROXX, our affiliates, partners, or licensors, and is protected by U.S., China, and international laws, including laws governing copyrights and trademarks.

Neither the content nor any portion of the site may be used, reproduced, duplicated, copied, sold, resold, accessed, modified, or otherwise exploited, in whole or in part, for any purpose without our express, prior written consent.

 

5. Trademarks and Copyright

Nothing on the website shall be deemed to grant any permission or right, by presumption, estoppel, or otherwise, to use the trademarks, logos, and service marks displayed on the website without the prior written permission of the holder, unless otherwise described herein. FREE CROXX reserves all rights not expressly granted in and to the site and its contents. The website and all of its content, including but not limited to the text, design, graphics, interface and coding, and the selection and setting thereof, are protected in their entirety by the Copyright Law of the People's Republic of China.

 

6. Your Obligations and Responsibilities

In the access or use of the website, you should comply with these Terms and Conditions and the special warnings or instructions for access or use posted on the site. You should  always act in accordance with the law, custom, and in good faith. You may not make any change or alteration to the site or any content or services that may appear on this site and may not impair in any way the integrity or operation of the site. If you default negligently or willfully in any of the obligations set forth in these Terms and Conditions, you will be liable for all the losses and damages that this may cause to FREE CROXX, our affiliates, partners, or licensors.

 


Privacy Policies

The Information We Collect

1.Online Purchases

In order for you to make purchases from our WeChat app and our official website in China, we collect the minimum information necessary to complete such purchases, including the recipient's name, contact information, and shipping address. If you are not the recipient of a purchase, you should obtain the recipient's consent to disclose the information to us before you provide it to us.

 

    User Account Creation

If you choose to create a user account with us to easily view your order history and shopping cart and manage your e-invoices, we will collect from your cell phone number, name, email address (optional), gender (optional), and birthday (optional).

Customer Service

When you contact our customer service, in order to verify your identity, we will collect your cell phone number, name, and any other information you voluntarily provide in order to match it with your purchase history before we can discuss any purchase-related requests or issues with you. You agree that we may keep records of your communications with our customer service to track your requests or complaints, to improve the quality of our service, and for any regulatory and legal proceedings that may require this information.

 

2.How Long We Retain Personal Information

We will retain your personal information only for as long as necessary to achieve the purposes for which it was collected as described below, unless there is a mandatory retention requirement by law, such as the PRC E-Commerce Law, which provides that the retention period for products and services and transaction information shall be no less than three years from the date of completion of the transaction. We keep personal information for a relatively long period of time in accordance with the regulations.

Maintaining the appropriate transaction and business records for the completion of your purchase.

Providing after-sales service.

Maintaining your user account.

Complying with legal and regulatory requirements.

After the retention period has expired, we will delete your personal information in accordance with the requirements of applicable law or convert it to non-personal information through anonymization.

 

3.How To Contact Us

If you would like us to update your personal information or preferences, or if you have any questions about our privacy policy, click to send us an email.


Legal Notices

The following terms and conditions ("Terms") apply to the official website (www.freecroxx.com) of Shanghai FREE CROXX Information Technology Ltd ("FREE CROXX", "we", or "us") and other websites or Internet applications we operate that link to these Terms (collectively, the "website" or "site").

These terms and conditions apply to all purchases of products made through our website in mainland China (i.e. excluding Hong Kong Special Administrative Region, Macau Special Administrative Region, and Taiwan). Before placing an order, please read these Terms carefully and confirm that you fully understand and are willing to comply with them.

Not all products that appear on our catalog, this website, and advertisements can be ordered through this website. Please check through our website to see if a product can be ordered here.

We reserve the right to change these terms and conditions at any time. The latest version of the terms and conditions is available on this website. Changes to the Terms are effective immediately upon posting on the website. Your order of products through the website is subject to the version in effect at the time you place your order. If any provision of these Terms is deemed invalid, void, or unenforceable for any reason, that provision shall be deemed severable and shall not affect the validity and enforceability of any other provision.


Legal Notices

The following terms and conditions ("Terms") apply to the official website (www.freecroxx.com) of Shanghai FREE CROXX Information Technology Ltd ("FREE CROXX", "we", or "us") and other websites or Internet applications we operate that link to these Terms (collectively, the "website" or "site").

These terms and conditions apply to all purchases of products made through our website in mainland China (i.e. excluding Hong Kong Special Administrative Region, Macau Special Administrative Region, and Taiwan). Before placing an order, please read these Terms carefully and confirm that you fully understand and are willing to comply with them.

Not all products that appear on our catalog, this website, and advertisements can be ordered through this website. Please check through our website to see if a product can be ordered here.

We reserve the right to change these terms and conditions at any time. The latest version of the terms and conditions is available on this website. Changes to the Terms are effective immediately upon posting on the website. Your order of products through the website is subject to the version in effect at the time you place your order. If any provision of these Terms is deemed invalid, void, or unenforceable for any reason, that provision shall be deemed severable and shall not affect the validity and enforceability of any other provision.


Legal Notices

1.Introduction

These Terms of Use apply to https://www.freecroxx.com ("website" or "site"). The website is operated by Shanghai FREE CROXX Information Technology Ltd. Throughout the site, the terms "we", "us" and "our" refer to FREE CROXX. FREE CROXX offers this website, including all information, tools, and services available on this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here. Your use of the website constitutes your agreement to these Terms of Use.

 

2.Accuracy, Completeness, and Timeliness of the Information on This Website

FREE CROXX is not responsible if the information provided on this site is inaccurate, incomplete, or not updated. The content of the site is for general information purposes only and should not be relied upon or used solely for decisions before accessing primary, more accurate, complete, or timely information. We reserve the right to change the content of the site at any time. You agree that you are personally responsible for observing changes to the site. Monitor settings or photographic techniques may cause the size of some images to differ from their actual size. The size of other products may be different from the actual size in order to show details clearly or to show the complete image.

 

3.Use of the Site Content

All content on the site (including, but not limited to, text, design, graphics, logos, icons, images, audio clips, downloadable content, interfaces, and settings) is proprietary and owned by FREE CROXX, its licensors, or content providers, and is protected by copyright, trademark, and other related laws. You may access, copy, download, and print the content contained on the site for your personal and non-commercial use, provided that you do not modify or remove any copyright, trademark, or other proprietary notices from the content. Any other use of the content of the site, including but not limited to modifying, distributing, transmitting, performing, broadcasting, publishing, uploading, licensing, or creating derivative works from any content, information, software, products, or services obtained from the site, or using the site for purposes of competing with FREE CROXX, is expressly prohibited. You agree to abide by all additional restrictions displayed on the site, which are updated from time to time. FREE CROXX reserves the right to refuse or cancel registrations to the site and remove or prohibit any person from using the site for any reason. FREE CROXX, its licensors, and content providers retain complete ownership of the content provided on the site, including all related intellectual property rights, and make the content available to you under permission that FREE CROXX may revoke at any time in its sole discretion. Any unauthorized use of the contact information provided on this website, including for marketing purposes, is prohibited.

 

4.Conduct on the Site

Access to certain features of the website may require registration. By registering on the website and in consideration of your use of the website, you agree to provide true, accurate, current, and complete information about yourself.

Some features of the site may require the use of a password. You are responsible for protecting your password. You agree that by using your password, you are responsible for any and all statements made and any consequential acts or omissions.

Use of the contact information provided on this site for unauthorized purposes, including for marketing purposes, is prohibited. You are prohibited from using any hardware or software intended to damage or interfere with the proper working of the website or to surreptitiously intercept any system, data, or personal information from the site.