Enjoy shopping online for family recreation and exercise equipment. Our premium-branded products are perfect gifts for your family and friends. We warmly welcome new and old customers to shop at FREE CROXX.
FAQ
Q
Compared to a traditional A-Frame tent, is it more convenient to set up a FREE CROXX air column tent? Is it sturdy after setting it up?
A
Bubble Eye is equipped with a patented Arc Air Column structure, which eliminates the complications of setting up the tent with poles and excessive weight. Compared with the segmented air column, only one air valve is needed for inflation, and it takes 30 seconds to complete the whole setup.
Bubble Eye is equipped with a total of 6 tent stake anchor points, which is enough to withstand all sorts of outdoor environments.
Q
How do I take down my FREE CROXX air column tent? Is it difficult to deflate the tent?
A
Bubble Eye is equipped with an innovative curved air column. The air column is one continuous piece, which is different from other segmented air columns on the market. When taking down the tent, open the tent door and all the air valves on the column to let the air out. Then, fold the tent to the appropriate size. If you have any questions concerning storing the tent, please contact our customer service for a video demonstration.
Purchase the Stylish and Platinum Set and get a customized FREE CROXX lightweight storage case.
Q
The FREE CROXX air column tent is light and easy to store, but are there any differences between the wind and rain resistance levels compared to other products?
A
The Bubble Eye tent features strong guy ropes. Inspired by architectural structures, the product has been tested and can withstand Force 7 wind. The tent body is made of 100D Shumei silk and has a waterproof rating of over 3000mm as well as a UV resistance rating of UPF50+. It is CPAI-84 certified and can effectively reduce damage from fires.
Q
How long is the warranty for the FREE CROXX air column tent? Can I apply for repairs if it gets damaged?
A
When you purchase a Bubble Eye air column tent, you can get the privileges of our FREE CROXX membership. You can apply for one free air column repair service within a year of purchasing the air column tent products.
Q
What are the specific differences between the different versions of the Bubble Eye tent?
A
FREE CROXX has different versions of the Bubble Eye tent to meet the diverse needs of our consumers. You can get varying experiences from the configuration of different versions and packages. For more details regarding the packages, please visit the official website or reach out to our online customer service.
Q
What are the differences between the manual and electric air pumps for different versions of the Bubble Eye tent?
A
A wireless electric air pump has a powerful built-in motor. It can easily inflate the tent in 30 seconds using the maximum gear. The 3-gear model can be used with tents and for other inflatable products. A manual air pump is a hand-operated pump. You can fully inflate a tent within three minutes of using it. The two types of air pumps can be purchased in their corresponding packages.
CONTACT US
Time：Mon. to Fri.（9:00-18:00）
Focus on
REDCopyright © 2022 Shanghai Free Croxx Information Technology Co., Ltd. All Rights Reserved. 沪ICP备2022011470号-1